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>> SOUTHWEST AIRLINES Latest News

AUG 30, 2014 - Yahoo! News

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Widow: Husband died because of hairy chest

A widow whose husband suffered a heart attack on a Southwest Airlines flight says her husband's hairy chest played a role in his death.

Tags: Widow: Husband died because of hairy chest,  Southwest Airlines Latest News

AUG 27, 2014 - Forbes

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Southwest Airlines Loses Elderly Passenger For 11 Hours: Customer Service Is Everyone's Job

Southwest Airlines,with the help of an apparently good-for-nothing skycap and a “processing error,” recently misplaced Alice Vaticano, an 85 year old wheelchair-bound diabetic, for eleven hours in Newark Airport with no food, no bathroom, and nobody ever noticing that, although she had correctly checked in for her flight two hours pre-flight, [...]

Tags: Southwest Airlines Loses Elderly Passenger For 11 Hours: Customer Service Is Everyone's Job,  Southwest Airlines Latest News

AUG 27, 2014 - Forbes

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Southwest Airlines Loses Elderly Passenger For 11 Hours: Why Customer Service Is Everyone's Job

Southwest Airlines, with the help of an apparently good-for-nothing skycap and a “processing error,” recently misplaced Alice Vaticano, an 85 year old wheelchair-bound diabetic, for eleven hours in Newark Airport with no food, no bathroom, and nobody ever noticing that, although she had correctly checked in for her flight two hours [...]

Tags: Southwest Airlines Loses Elderly Passenger For 11 Hours: Why Customer Service Is Everyone's Job,  Southwest Airlines Latest News

AUG 27, 2014 - Forbes

A Must Read - Share

Southwest Airlines Loses Elderly Passenger: Why Customer Service Is Everyone's Job

Southwest Airlines,with the help of a good-for-nothing skycap and a “processing error,” recently misplaced Alice Vaticano, an 85 year old wheelchair-bound diabetic, for eleven hours in Newark Airport with no food, no bathroom, and nobody ever noticing that, although she had correctly checked in for her flight two hours pre-flight, she [...]

Tags: Southwest Airlines Loses Elderly Passenger: Why Customer Service Is Everyone's Job,  Southwest Airlines Latest News

AUG 27, 2014 - Forbes

A Must Read - Share

Southwest Airlines Loses Elderly Woman In Newark For 11 Hours: Why Customer Service Is Everyone's Job

Southwest Airlines (with the help of a “processing error” and a good-for-nothing skycap) recently misplaced Alice Vaticano, an 85 year old wheelchair-bound diabetic, for 11 (eleven!) hours in Newark Airport, with no food, no bathroom, and nobody ever noticing that, even though she had correctly checked in for her flight [...]

Tags: Southwest Airlines Loses Elderly Woman In Newark For 11 Hours: Why Customer Service Is Everyone's Job,  Southwest Airlines Latest News