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5 HOURS AGO - Yahoo! News

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Congress takes on businesses that fine customers for bad reviews

The fight over whether companies can stop customers from posting bad reviews is going national. Today, Reps. Eric Swalwell and Brad Sherman (both D-CA) introduced the Consumer Review Freedom Act, which bans businesses from adding "non-disparagement" clauses to contracts that consumers have to sign. That means that they wouldn't be able to reserve the right to fine or otherwise penalize ...

Tags: Congress takes on businesses that fine customers for bad reviews,  Yelp Latest News

6 HOURS AGO - Mashable

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Ripping a Business on Yelp? This Congressman Has Your Back

The rise of online review sites like Yelp and TripAdvisor have forced businesses to take action to maintain their digital reputations. Some bolster service or improve products; others hire lawyers and sue. See also: Yelp Translator Takes the Guesswork Out of Foreign Reviews To combat the rise in businesses suing over bad online ratings, a congressman is introducing a bill ...

Tags: Ripping a Business on Yelp? This Congressman Has Your Back,  Yelp Latest News

SEP 13, 2014 - Yahoo! News

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California bans businesses from imposing fines for negative Yelp reviews

California wants to stop companies from retaliating against customers who leave bad reviews. Last Tuesday, Governor Jerry Brown signed a law that bans them from adding "non-disparagement" clauses to their terms of service. Such clauses could let caterers, hotels, or other businesses fine customers who write negative reviews on places like Yelp and TripAdvisor. While it's not unusual for employees ...

Tags: California bans businesses from imposing fines for negative Yelp reviews,  Yelp Latest News

SEP 13, 2014 - GamePro

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Businesses can't stop you from writing Yelp reviews under new California law

Some businesses try to prevent customers from leaving negative reviews on Yelp and other review sites by adding non-disparagement clauses to their terms of service. But such clauses are now illegal in the state of California thanks to a bill signed into law by Governor Jerry Brown earlier this week.According to the Washington Post, the new law bans both contractual ...

Tags: Businesses can't stop you from writing Yelp reviews under new California law,  Yelp Latest News

SEP 12, 2014 - CNN

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Yelp without fear, says new California law

Ready to rip apart that dirty restaurant with the rude service, strange-looking patty melts and lukewarm coffee? California lawmakers want to make sure you don't get in financial, or legal, trouble because of it.

Tags: Yelp without fear, says new California law,  Yelp Latest News