Amazon’s coming after your customers. So are eBay and other big e-distributors. Nothing is stopping them from tracking your customers’ buying habits and urging them to buy from a competitor. You’d better start preparing If you were to get a glimpse of my inbox during the past month, you might think I’m close friends with Jeff Bezos, CEO of Amazon.com. I get e-mails from Jeff, on behalf of Amazon, almost daily, with recommendations on what I might like to buy. Aside from aggressively pursuing the retail market, Amazon and other e-commerce giants like eBay are shifting ... Read More