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JAN 09, 2013 - All Facebook

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Facebook Scores Painfully Low In Customer Satisfaction

While brands are in a love/hate relationship with Facebook, many users are firmly displeased with the social network, and it shows in the latest American Customer Satisfaction Index (ACSI) ratings. Facebook scored the lowest out of any social networks (with Google Plus at the top), and earned one of the lowest overall scores for any company. continued… New Career Opportunities Daily: The best jobs in media.

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