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6 HOURS AGO - VentureBeat

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‘Internet-plus-HBO’ may move to more cable networks

Comcast and AT&T have each been offering an bundle of Internet plus HBO (and a basic cable channel package) on a trial basis, and it now looks like the offer maybe moving to other Pay TV services as well, Bloomberg reports. Comcast and AT&T sell the trial service for 40 bucks. Only new customers can access the […]

Tags: ‘Internet-plus-HBO’ may move to more cable networks,  Comcast Latest News

6 HOURS AGO - Huffington Post

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The Civil Rights Fight of the Information Age

Net neutrality is a civil rights issue. While we often stress the important First Amendment and free speech issues tied to strong "open internet" or "net neutrality" protections, we have spent less time discussing how crucial these protections are to minority and low income communities. Very soon the Federal Communications Commission will either empower minority voices on the Internet and ...

Tags: The Civil Rights Fight of the Information Age,  Comcast Latest News

7 HOURS AGO - Gizmodo

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Not Just Comcast: 19 Stories From Call Center Hell

Recently, Comcast and its call center habits have been thoroughly lambasted from all sides—and for good reason . But what many of us keep forgetting is that it's not just Comcast. The call center system as a whole is broken. And as you'll see from the tales below, it's breaking its employees along with it.Read more...

Tags: Not Just Comcast: 19 Stories From Call Center Hell,  Comcast Latest News

9 HOURS AGO - Forbes

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5 Reasons Why You Should Admire Comcast

I recognize Comcast’s shortcomings. But as a guy running a tech company I also have to admit something: I admire Comcast. And you should too. For a few good reasons.

Tags: 5 Reasons Why You Should Admire Comcast,  Comcast Latest News

11 HOURS AGO - Yahoo! News

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Comcast Confessions: when every call is a sales call

When AOL executive and Comcast customer Ryan Block recently tried to cancel his internet service, he ended up in a near-yelling match with a customer service representative who spent 18 minutes trying to talk him out of it. Rep: I’m just trying to figure out here what it is about Comcast service that you’re not liking. Block: This phone call ...

Tags: Comcast Confessions: when every call is a sales call,  Comcast Latest News