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23 HOURS AGO - TheStreet

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The 3 Best Items to Buy on Labor Day

PORTLAND, Ore. (TheStreet) – If you have to spend your Labor Day out shopping, it's best to know where the deals are before everyone with a circular or a spam email gets to them as well. The retail cycle doesn't care about your vacation spending, kids's summer camps or back-to-school shopping. It wants its seasonal cut or else. Last year, ...

Tags: The 3 Best Items to Buy on Labor Day,  Southwest Airlines Latest News

AUG 27, 2014 - Forbes

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Southwest Airlines Loses Elderly Passenger For 11 Hours: Why Customer Service Is Everyone's Job

Southwest Airlines,with the help of an apparently good-for-nothing skycap and a “processing error,” recently misplaced Alice Vaticano, an 85 year old wheelchair-bound diabetic, for eleven hours in Newark Airport with no food, no bathroom, and nobody ever noticing that, although she had correctly checked in two hours pre-flight, she never made it to the gate.

Tags: Southwest Airlines Loses Elderly Passenger For 11 Hours: Why Customer Service Is Everyone's Job,  Southwest Airlines Latest News

AUG 27, 2014 - Forbes

A Must Read - Share

Southwest Airlines Loses Elderly Passenger For 11 Hours: Customer Service Is Everyone's Job

Southwest Airlines,with the help of an apparently good-for-nothing skycap and a “processing error,” recently misplaced Alice Vaticano, an 85 year old wheelchair-bound diabetic, for eleven hours in Newark Airport with no food, no bathroom, and nobody ever noticing that, although she had correctly checked in for her flight two hours pre-flight, she never made it to the gate.

Tags: Southwest Airlines Loses Elderly Passenger For 11 Hours: Customer Service Is Everyone's Job,  Southwest Airlines Latest News

AUG 27, 2014 - Forbes

A Must Read - Share

Southwest Airlines Loses Elderly Passenger: Why Customer Service Is Everyone's Job

Southwest Airlines,with the help of a good-for-nothing skycap and a “processing error,” recently misplaced Alice Vaticano, an 85 year old wheelchair-bound diabetic, for eleven hours in Newark Airport with no food, no bathroom, and nobody ever noticing that, although she had correctly checked in for her flight two hours before wheels up, she never made it to the gate.

Tags: Southwest Airlines Loses Elderly Passenger: Why Customer Service Is Everyone's Job,  Southwest Airlines Latest News

AUG 27, 2014 - Forbes

A Must Read - Share

Southwest Airlines Loses Elderly Woman In Newark For 11 Hours: Why Customer Service Is Everyone's Job

Southwest Airlines (with the help of a “processing error” and a good-for-nothing skycap) recently misplaced 85 year old, diabetic Alice Vaticano for 11 (eleven!) hours in Newark Airport, with no food, no bathroom, and nobody ever noticing that, even though she had correctly checked in for her flight two hours before wheels up, she never made it to the gate.

Tags: Southwest Airlines Loses Elderly Woman In Newark For 11 Hours: Why Customer Service Is Everyone's Job,  Southwest Airlines Latest News