How Gilt Groupe Built, And Kept, Its 7 Million Member Fan Base
Make customer experience your number one priority, says co-founder Alexis Maybank.Building a loyal fan base, even while scaling a business in hyper-growth mode, can only work with a constant focus on customer experience, said Alexis Maybank, co-founder of flash sale company Gilt Groupe, speaking at the Women Entrepreneurs Rock the World Conference in New York on Thursday. The six-year-old company ...
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How Gilt Groupe Built, And Kept, Its 7 Million Member Fan Base,
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